Our Receptionists may ask you what your appointment is for – they do this to help our clinician prioritise their workload. Also they want to ensure your appointment is booked with the most appropriate clinician.
Pre-bookable appointments are also available to book via the NHS Wales App. Download the app from your smartphone or tablets app store or use the desktop version here.
Our clinical staff will always do their utmost to see patients quickly especially if the request is urgent. To achieve this you may be asked to attend surgery later in the day, or to have a telephone consultation with a GP.
Some of our Nurses are also fully trained in minor illness and are independent prescribers. Patients can book appointments with our Nurses and can be examined and given treatment as needed. They are qualified to treat minor illnesses e.g. throat, ear and chest infections.
You can request a call-back to make a non-urgent appointment via email to appointments.w93036@wales.nhs.uk. Please include as much information as possible about the reason for your request. This email must not be used for urgent requests.